Most asked
- To downtownETS route 747 bus from Door 8 (Arrivals) to Century Park Transit Centre, then the LRT. $6 flat, every 30–60 min, about 24 min, daily 4:10 am–12:30 am. Taxi to downtown is a $62 flat rate.details
- Uber / LyftArrivals level, outside Door 10 in the Arrivals Paid area. Request in the app; drivers cannot be hailed at the curb.details
- NursingBaby care rooms between Gates 14 and 16 (after security, Domestic-International lounge) and on the Level 3 Mezzanine near the observation deck (before security).details
- Wi-FiFree, unlimited. Join YEG_WIFI, open a browser and choose "Connect as Guest".details
Getting to and from the airport 10
ETS Route 747 to Century Park (LRT)Bus Bus departs from outside Door 8, Arrivals level. Buy Arc tickets or passes at the Ground Transportation counter between Doors 5 and 7 (24/7).
About 24 min non-stop to Century Park Transit Centre; change to the Capital Line LRT for downtown (another ~20 min). Return trip from the airport also stops at Premium Outlet Collection and Costco. Cheapest way to the city.
Taxi and limo standTaxi / limo Curbside outside Door 9, Arrivals level
Look for drivers with a blue tag (trained); orange means in training. Zone rate map on YEG's site. Accessible vehicles must be booked ahead.
On-site car rentalCar rental Ground level of the parkade, outside Door 8, Arrivals level
Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Thrifty. All offer hand-control vehicles if reserved ahead.
Leduc TransitBus Arrivals level bus stops; follow transit signage
Regular service to the City of Leduc (route 10). A Leduc Transit Commuter Plus Pass or special transfer is also valid on ETS 747. Stop door not published by YEG.
Airport City on-demand shuttleShuttle Pick-up outside Door 9, Arrivals level. Call 780 890 8983 to request.
Serves Airport City (Premium Outlet Collection, Costco, nearby hotels). Buses take non-folding mobility aids.
Hotel shuttles (Nisku / Leduc)Shuttle Ask at the Ground Transportation Office, Arrivals level near Door 7, or call your hotel to book
About 20 hotels in Nisku and Leduc run their own shuttles; book directly with the hotel. YEG does not publish a shuttle door.
SunDog shuttle to Edson, Hinton and JasperShuttle Ask at the Ground Transportation Office near Door 7 for the pickup point
Daily service, extra runs in peak season. Book ahead at 1 888 786 3641.
Meeting someone by carPick-up / drop-off Drop-off on the Departures roadway, Level 2 (Doors 27–30). Pick-up on Arrivals level in Arrivals Paid (next to terminal), Arrivals Free (3-min walk through parkade) or the Family Loading & Unloading Zone (free, 1 hour).
Drivers should wait at Park & Wait (corner of Airport Road and Airport Perimeter Road, 1 min east) until you are at the curb. Unattended curb vehicles are ticketed.
Ground Transportation OfficeInformation Arrivals level, near Door 7 (counter between Doors 5 and 7)
Transit tickets, baggage storage, coat check, accessible-vehicle bookings and shuttle info. 780 890 8553 or 1 800 268 7134.
Nothing matches where you are — ground transport is all before security.
Between terminals 3
Central Security (domestic and international)Security checkpoint Departures Level 2, between Hudson News and Travel + Leisure
One checkpoint for all non-US flights. Everything after it is a single Domestic-International Departures Lounge, so you can walk to any non-US gate. Not for direct US flights.
US Customs preclearance (direct US flights)US preclearance Departures Level 2, far south end. Walk south past the Delta and WestJet US counters, drop bags on the US belt, then US CBP and US security.
Clear US Customs before you fly; arrive 3 hours early. Mobile Passport Control and APC kiosks available. After preclearance you are in the separate US Departures Lounge (Gate 88 area) with its own shops and lounge.
Connecting from a Canadian flight to a US flightConnection Follow "US Connections" signs to the US Connections security station at US Customs
With a boarding pass and bag tags for your US flight, your checked bags go straight to the US baggage room. Connecting international-to-international or domestic stays inside the Domestic-International lounge with no re-screening.
Nothing matches where you are — change the terminal or security filter to see all.
Families and nursing 9
Baby care roomNursing room Between Gates 14 and 16, Domestic-International Departures Lounge
Comfortable seating and privacy curtains. Serves the shared domestic/international lounge. No hours published; assume open with the lounge.
Baby care room (before security)Nursing room Level 3 Mezzanine, near the observation deck. Take the elevator or stairs up from the Departures level.
Comfortable seating and privacy curtains. The only nursing space before security, so use it if you are meeting someone or not flying.
Children's play areaPlay area By Gate 16, Domestic-International Departures Lounge
Next to the Gate 14–16 baby care room.
Children's play areaPlay area By Gate 68, Domestic-International Departures Lounge
Children's play area (US)Play area By Gate 88, US Departures Lounge (after US preclearance)
Family washroomsFamily washroom Near Central Security, Departures level
Reported by Milesopedia only; YEG's own family page does not list family washrooms. Every YEG washroom has grab bars; the Gate 58 washroom has an adult change table.
Strollers and wagonsPolicy Check-in desk or gate
Airlines recommend small collapsible strollers; confirm size limits with yours. Ask at check-in for a gate-check tag, strip cup holders and organizers, leave it at the end of the jetway. Usually waiting for you on arrival.
Baby food and formula through securityPolicy Central Security (Level 2) or US Departures screening
Travelling with a child under 2 you may carry baby food, milk, formula, water and juice beyond the 100 ml limit. Declare them at screening. Rules are CATSA's, not the airport's.
Water bottle refill stationsWater refill Domestic-International Departures Lounge, across from Gates 60, 66 and 72
Bring an empty bottle through security and fill it here.
Nothing matches where you are — change the terminal or security filter to see all.
Lounges 3
Air Canada Maple Leaf LoungeAirline lounge Near Gate 54, Domestic-International Departures Lounge. Immediately left after Central Security; entrance one level up.
- Air Canada / Star Alliance business class
- Aeroplan 50K, 75K, Super Elite; Star Alliance Gold
- Aeroplan premium cards (TD/CIBC Visa Infinite Privilege, Amex Aeroplan Reserve); Chase Sapphire Reserve
- Paid access bought 24 h+ before departure on eligible fares
Not available to passengers on US flights from Edmonton (no lounge in the US wing). Milesopedia lists closing at 23:15; YEG's directory says midnight.
Plaza Premium Lounge (Domestic / International)Pay-in lounge Across from Gate 52, one level above the Domestic-International Departures Lounge
- Walk-up paid entry
- Priority Pass, DragonPass and credit-card lounge memberships
Hot and cold food, soup/salad bar, bar, workstations. Showers are claimed by Milesopedia but not listed by Plaza Premium or YEG; do not count on one. Milesopedia says Gate 56 and 7:30 pm close; YEG says Gate 52 and midnight.
Plaza Premium Lounge (US Departures)Pay-in lounge Near Gate 88, US Departures Lounge, after US preclearance. Two levels, stairs or elevator.
- Walk-up paid entry
- Priority Pass, DragonPass and credit-card lounge memberships
The only lounge in the US wing. Closes mid-afternoon; US preclearance itself shuts at 18:30. About 75 seats. Food, bar, workstations.
Nothing matches where you are — change the terminal or security filter to see all.
Accessibility 7
Washroom with adult change table and liftAssisted changeroom Washroom at Gate 58, Domestic-International Departures Lounge
Adult change table with lift, 650 lb weight limit. All YEG washrooms have grab bars and Life Call; Braille signs mark washrooms and elevators.
Sensory room Across from Gate 49, Domestic-International Departures Lounge
Interactive tactile/visual/auditory panels, 5-ft sensory pad, Northern Lights time-lapse, colour-changing benches and a row of real aircraft seats to practise in. Built with Autism Edmonton. No hours published.
Wheelchair and curbside assistancePolicy Call 587 920 5193 on arrival at the curb, or the number posted on Curbside Assistance signs
On-demand guiding, wheelchair and baggage help for passengers with no other assistance. Airline staff take arriving passengers from aircraft to carousel, then to the Curbside Assistance Waiting Area. Tell your airline about mobility aids in advance.
Sunflower lanyard pickupHidden disabilities Information Booth, Arrivals level, across from Door 7
Free lanyard, pin, sticker or ribbon signalling you may need extra time or help. No proof of disability required.
Hearing loop Information Booth, Arrivals level, across from Door 7
Flight information screens also carry video paging. White courtesy phones around the terminal connect to customer service.
Accessible pick-up zone and stallsGround transport Arrivals level, near Door 10. Two accessible paid stalls in Arrivals Paid, more in Arrivals Free; five accessible drop-off stalls on the Departures ramp (Level 2).
For accessible curbside parking, drive into the taxi queue and tell the attendant. Curb to terminal door is 44 m; taxi queue 15 m; Arrivals Free 224 m.
Accessible taxis and shuttlesGround transport Reserve ahead through a taxi company or the Ground Transportation Office (Arrivals level, near Door 7, 780 890 8553)
Accessible taxis are not guaranteed on the rank; book in advance. Airport City on-demand shuttles and the Value Park shuttle take non-folding mobility aids. Neither Uber nor Lyft list WAV for YEG.
Nothing matches where you are — change the terminal or security filter to see all.
Rest, showers, quiet 4
Multifaith prayer roomPrayer / quiet room Arrivals level, near Door 10
Prayer mats, chairs, wash basins next door. Before security, so plan to re-clear if you are departing.
Observation deckQuiet space Level 3 Mezzanine, via "Access to Central Tower and Observation Deck" signs from Departures
Quiet upper level with runway views, next to the pre-security baby care room. Hours not published.
Showers None public. Possibly inside the Plaza Premium Lounge near Gate 52.
No public showers at YEG. Milesopedia says the Gate 52 Plaza Premium has showers for transit passengers; Plaza Premium's own page and Sleeping in Airports say it does not. Ask before paying for entry.
Pet therapy dogsProgramme Roaming the terminal; look for handlers in matching outfits
Pet Therapy Society of Northern Alberta volunteers. No fixed schedule published.
Nothing matches where you are — change the terminal or security filter to see all.
Pets and service animals 4
Outdoor pet relief area (north)Pet relief area Out Door 1, Arrivals level, head north along the pathway
Waste bags and bin on site. Extra bags at the Information Booth across from Door 7.
Outdoor pet relief area (parkade)Pet relief area Across from Door 3, Arrivals level, by the parkade
YEG's pet-policy text also mentions a spot next to Door 10 by the mailboxes, but its relief-area list names only Doors 1 and 3. Confirm on site.
Indoor pet relief roomPet relief area Between Gates 52 and 54, Domestic-International Departures Lounge
Artificial turf, rinse hose, bag dispenser, bin. Bag waste and rinse the turf after use.
Indoor pet relief room (US)Pet relief area Near Gate 88, US Departures Lounge
Pets must be on a non-retractable leash of 4 ft or less outside their carrier, and may not ride escalators or moving walkways (service animals exempt).
Nothing matches where you are — change the terminal or security filter to see all.
Services 10
Free airport Wi-FiWi-Fi Everywhere
Network YEG_WIFI. Open a browser and choose "Sign in or Join" or "Connect as Guest". Charging stations throughout; a free 10-minute computer terminal is at the Information Booth.
YEG Information BoothInformation Arrivals level, across from Door 7
Bilingual staff, lost and found, Sunflower lanyards, hearing loop, pet waste bags. 780 890 8382. White courtesy phones elsewhere in the terminal connect here.
Concierge desk (after security)Information Central Hall, just past Central Security
Same customer-service team as the Arrivals Information Booth, for questions once you are airside.
Lost and found Information Booth, Arrivals level, across from Door 7
780 890 8382 or the online form. Items kept 30 days. Anything left on the aircraft or lost baggage goes to your airline, not the airport.
Baggage storage (connecting passengers only)Luggage storage Ground Transportation Office, Arrivals level, near Door 7
Only for passengers with a boarding pass or itinerary showing a flight within 24 hours, plus two IDs (one government). Not available to non-passengers or for multi-day storage.
Coat check Ground Parking and Transportation booth, Arrivals level, next to Door 7, across from the Information Booth
Handy in winter if you are flying somewhere warm.
ICE currency exchangeCurrency exchange Arrivals level between Doors 9 and 10 (11:00–22:00); Central Hall near Central Security (5:00–17:00); after security near Gate 60 (5:00–19:00); US Departures Lounge (4:30–16:30)
Airport rates are poor; use an ATM or card if you can.
Indigenous Interpretive and Retail CentreCultural centre Near Gate 64, Domestic-International Departures Lounge
Indigenous history exhibits and authentic Indigenous-made products. Hours not published.
Renaissance Edmonton Airport HotelHotel Attached to the terminal by an indoor skybridge; follow hotel signs from the Departures level
Only hotel physically attached. 213 rooms, indoor pool and hot tub, fitness room, Halo Bar + Bistro, 24-hour room service. 780 488 7159. Day use for showers is at the hotel's discretion.
Fairfield by Marriott Edmonton International AirportHotel 4545 Airport Perimeter Road, minutes away by free hotel shuttle
135 rooms, saltwater pool, 24/7 gym, free hot breakfast. 780 739 2200. Call for the shuttle; YEG does not publish a shuttle door.
Nothing matches where you are — change the terminal or security filter to see all.
Last full review 2026-10-26. "Unconfirmed" means a reputable third-party source we couldn't confirm on the airport's own pages. Gates and pickup zones change; report an error.