Most asked
- To downtownFree PHX Sky Train (24 h) to the 44th Street station, then Valley Metro Rail west to downtown Phoenix, about 20 min. Fares are capped at $4 a day; pay with a Copper Card, the Valley Metro app, or a one-ride ticket from the station machines on Level 2.details
- Uber / LyftT4 is Level 1 (baggage claim), outer curb, north side outside Door 1 or south side outside Doors 2, 6 and 8. T3 is the south outer curb (except the far east end) or the far east end of the north curb. Order once you have your bags.details
- Between terminalsFree PHX Sky Train, before security, runs 24 h. T4 station is on Level 3 by the checkpoints; T3 station is on Level 5, reached from Level 4 above Ticketing. All T4 checkpoints reach all T4 gates.details
- NursingNursing rooms in T4 at Level 3 (pre-security), B15–22 and D11, plus Mamava pods at A3, A22, C11/C13 and Checkpoint D. T3 rooms at F5 and E5, pod in the post-security lobby.details
Getting to and from the airport 8
Valley Metro Rail (light rail) via PHX Sky TrainTrain Take the free PHX Sky Train to the 44th Street / Washington station (end of the line, 24 h). Rail ticket machines are on Level 2 of the station.
Trains run west to downtown Phoenix and east to Tempe and Mesa. Frequency and hours are from Wikipedia, fares from local news (Dec 2024); Valley Metro's own site could not be read. Overnight (10 pm–5 am) the Sky Train runs less often; buses also shuttle from the station's south side to T3 Door 8 and T4 Door 22.
Taxi standTaxi Level 1, north curb outside Door 7 or south curb outside Door 4
Three licensed companies (Apache, Mayflower, VIP); rates are identical. Wheelchair-accessible cabs on request from the dispatcher.
Taxi standTaxi Level 1, north curb outside Door 7
Same regulated rates as T4. Pre-arranged car services must be booked ahead; do not accept rides solicited in the terminal.
Valley Metro buses (Routes 13 and 44)Bus Route 13 stops at the 24th Street Sky Train station (northwest curb near Passenger Pick-Up 9) and west of T3 near Airport Operations. Route 44 stops at the 44th Street Sky Train station.
Buses do not serve the terminal curbs; ride the free Sky Train to a station first. Use the Valley Metro trip planner or call 602-253-5000.
FlixBus and GreyhoundBus FlixBus stops at the 44th Street Sky Train station, north curb. Greyhound is at 2115 E Buckeye Rd, a signed walk south from the 24th Street Sky Train station.
From 24th Street station take the escalator down, exit south toward the parking lots, turn right and follow the "Walkway to Greyhound" signs to Buckeye Rd. About a mile.
Rental Car Center (all companies)Car rental Separate building; free PHX Sky Train from T3 or T4, end of the line westbound. Information counter in the lobby.
Alamo, Avis, Budget, Dollar, Easirent, Enterprise, Fox, Hertz, National, NÜ, Payless, Sixt, Thrifty. Reserve ahead — walk-up cars are limited. Hand-control cars from Avis, Budget, Hertz and National with notice.
Nothing matches where you are — ground transport is all before security.
Between terminals 3
PHX Sky Train (T3 ↔ T4 ↔ parking ↔ Rental Car Center ↔ light rail)Inter-terminal train T4 station on Level 3 by the security checkpoints. T3 station on Level 5 — take the escalators from Ticketing to Level 4, enter the station, then up to the platform. Stops at 44th Street, East Economy, T4, T3, 24th Street and the Rental Car Center.
Landside only — you must re-clear security after changing terminals. Check the destination sign at East Economy, where trains run both ways.
Changing planes at PHXPolicy Same airline — stay airside, your gate is in the same terminal. Different airline — check whether it is in the other terminal and whether you must re-check bags, then take the Sky Train.
T4 is one connected airside area, so any checkpoint reaches any gate. T3 E and F concourses connect through the post-security lobby. Allow time for baggage re-check and security.
Customs and Border Protection (international arrivals)International arrivals Level 3, east end, near Dunkin'
Most international flights arrive here. Flights from Canada are usually precleared in Canada and arrive as domestic — check with the airline. Use the CBP Mobile Passport Control app to speed entry.
Nothing matches where you are — change the terminal or security filter to see all.
Families and nursing 14
Nursing room (pre-security)Nursing room Take the Baggage Claim elevators to Level 5, then through the glass door
Sink, countertop, changing station, seating and an outlet. Only landside nursing room in T3, and it is staffed-access, so allow time.
Nursing room Across from Gate F5, south concourse
Nursing room Near Gate E5, north concourse
Nursing pod Post-security lobby, in the restroom alcove
Self-contained pod with bench, fold-down table and outlet. Sky Harbor's page gives no gate number; ask at the post-security information counter.
Nursing room (pre-security)Nursing room Level 3, next to the Family Restroom; enter between Johnston & Murphy and the iStore
Sink, changing station, seating, outlet. Handy if you arrive by Sky Train (same level).
Nursing room Across from Starbucks at the south end of gates B15–B22
Nursing room Before Gate D11
Mamava nursing pod (ADA-accessible)Nursing pod Near Gate A22
Wheelchair-accessible pod. Bench, fold-down table, outlet.
Mamava nursing pod (ADA-accessible)Nursing pod Just after TSA Checkpoint D
Mamava nursing podNursing pod Across from Gate A3
Mamava nursing podNursing pod Across from Gates C11 and C13
Nursing pods (Rental Car Center)Nursing pod Level 4, across from the Avis counter
Play-viation Park children's play areaPlay area After security, near Gate F6 (south concourse)
The only play area in the terminals. The USO in T4 has a kids' corner but is for military families only.
Formula, breast milk and baby food through securityPolicy Any TSA checkpoint
Formula, breast milk, toddler drinks and baby food over 3.4 oz / 100 ml are allowed in carry-on; tell the officer and take them out for separate screening. Rules are TSA's, not Sky Harbor's.
Nothing matches where you are — change the terminal or security filter to see all.
Lounges 10
American Airlines Admirals Club (A7–A9)Airline lounge Upstairs, above Gates A7 and A9
- Admirals Club members (same-day AA or oneworld flight; immediate family or 2 guests)
- Day pass: $79 or 7,900 AAdvantage miles, same-day AA or oneworld flight
Largest and longest-open of the three T4 Admirals Clubs. Hours differ between Sky Harbor's lounge page and third-party guides; the airport page is used here.
American Airlines Admirals Club (A19–A21)Airline lounge Between Gates A19 and A21
- Admirals Club members (same-day AA or oneworld flight)
- Day pass: $79 or 7,900 AAdvantage miles
American Airlines Admirals Club (B5–B7)Airline lounge Upstairs, above Gates B5 and B7
- Admirals Club members (same-day AA or oneworld flight)
- Day pass: $79 or 7,900 AAdvantage miles
Access rules from Upgraded Points; location and hours from Sky Harbor.
American Express Centurion LoungeCard lounge Concourse B, upper level, across from Gate B22 (Amex) — Sky Harbor's page says B21. Shares an entrance with the Escape Lounge.
- Eligible American Express Platinum and Centurion cardmembers with a same-day boarding pass; see Amex's access policy for guests
You cannot use both the Centurion Lounge and the Escape Lounge at PHX on the same day with an Amex card. Small lounge; expect a waitlist at peak times.
Escape Lounge (Terminal 4)Pay-in lounge Concourse B, across from Gate B22, upper level (shared entrance with Centurion Lounge)
- Walk-up or pre-booked paid entry, any airline
- Free for Amex Platinum and Delta SkyMiles Reserve cardmembers (Delta flight needed for Reserve)
Priority Pass is accepted only at the Terminal 3 Escape Lounge, not here.
Chase Sapphire Lounge by The ClubCard lounge Near Gate D11
- Chase Sapphire Reserve, Reserve for Business, J.P. Morgan Reserve and Ritz-Carlton cardmembers, up to 2 free guests, within 3 h of departure
- Chase-issued Priority Pass Select; other Priority Pass memberships are not listed for this lounge on prioritypass.com
Small lounge with an Airstream food truck; NerdWallet and J.D. Power flag it as often crowded.
USO ArizonaMilitary lounge Level 2 (ticketing), east end, before security
- Active-duty military and their families, per USO admissions policy
Sofas, computers, TVs, kitchen, kids' play area, free snacks. Landside, so plan to clear security afterwards.
Delta Sky ClubAirline lounge South concourse, across from Gate F8
- Sky Club members (Executive or Individual) on a same-day Delta or partner flight
- Amex Platinum cardmembers with a same-day Delta boarding pass, within 3 h of departure
Access rules from Upgraded Points and Milesopedia; location and hours from Sky Harbor.
Escape Lounge (Terminal 3)Pay-in lounge Level 4, post-security, where the E and F concourses meet
- Walk-up or pre-booked paid entry, any airline
- Priority Pass (pre-booking available; bring the card)
- Free for Amex Platinum and Delta SkyMiles Reserve cardmembers (Delta flight needed for Reserve)
The only Priority Pass lounge at PHX. Local Refuge Coffee on the menu.
United ClubAirline lounge North concourse, near Gate E3
- United Club members on a same-day United, Star Alliance or partner flight
- Day pass: $59, same-day United or Star Alliance flight, within 3 h of departure
Opened 2022; has a wellness room and all-gender restrooms. Access rules from Upgraded Points.
Nothing matches where you are — change the terminal or security filter to see all.
Accessibility 8
Wheelchair assistancePolicy Closest doors to the wheelchair desks: T3 Door 2 (south curb); T4 Door 26 south curb for Southwest, Door 23 north curb for all other airlines
Provided by your airline — book it with your ticket and remind the crew before landing. Skycaps at the curb can also call a chair; on Sky Train platforms use the blue phones. For screening help call TSA Cares (1-855-787-2227) 72 h ahead.
Family restrooms with adult changing tableAssisted changeroom Throughout both terminals; find them with the Restroom filter on the interactive map or ask any information counter
Fixed-height adult changing stations with grab bars; family restrooms in the gate areas also have showers. Sky Harbor publishes no list of which ones, so confirm on the map.
Sensory Room (Compassion Corner)Sensory room Level 3, inside the chapel behind elevator B, near Checkpoint B
Private room with tables, puzzles and colouring books for children or adults with sensory, developmental or dementia-related needs. Call the number on the door for access.
Compassion Cacti lanyard and Navigator Support GuidesHidden disability support Compassion Corner Office, Level 3 behind elevator B (in the chapel)
Request the lanyard online within three months of travel; pick it up with photo ID. Signals staff you may need extra time. Volunteer Navigator guides can be booked to walk you through PHX. Does not bypass security.
T-coil hearing loopHearing loop D11–D18 gate area
Transmits paging and announcements directly to T-coil hearing aids and cochlear implants. Not available in shops, restaurants or restrooms. Only documented loop at PHX.
Aira and ReBokeh apps (free at PHX)Vision assistance Anywhere in T3, T4, the Sky Train and the Rental Car Center
Aira gives live human visual interpreting and wayfinding; ReBokeh adds low-vision camera filters. Download and set up a profile before you travel.
Wheelchair-accessible taxisGround transport Taxi stands on Level 1 — T4 north curb Door 7 or south curb Door 4; T3 north curb Door 7. Ask the curb dispatcher.
Lift-equipped vehicles on request at the same rates. Pre-arranged accessible car service also available (Onyx Express, 480-837-8577).
Valley Metro Dial-A-Ride pickupParatransit T4 Level 1, inner curb west of Door 2. T3 Level 1, inner curb east of Door 8.
For seniors and people with disabilities; book in advance on 602-253-4000.
Nothing matches where you are — change the terminal or security filter to see all.
Rest, showers, quiet 3
Airport Chapel (all faiths), Compassion CornerPrayer / quiet room Level 3, behind elevator B, near Checkpoint B
Sky Harbor lists no chapel in T3. Navigator chaplains on hand when available. The sensory room is inside.
FitPHX Fitness TrailWalking trail Marked route of just over 1 mile from Gate A30 to Gate D18
Walk the whole airside of T4 with mountain and skyline views; map downloadable from Sky Harbor. Sky Harbor lists no gym; showers are in lounges and gate-area family restrooms.
Showers (family restrooms and lounges)Showers Family restrooms in the gate areas have showers (intended for personal care); otherwise inside lounges
Sky Harbor's FAQ mentions the family-restroom showers without listing locations; ask at a post-security information counter. No standalone public shower facility.
Nothing matches where you are — change the terminal or security filter to see all.
Pets and service animals 8
The Paw Pad (outdoor)Pet relief area Level 1, outside the terminal in the West Plaza near Door 1
Landscaped with native Arizona plants. Clean-up mitts provided.
The Boneyard (outdoor)Pet relief area Level 1, west side of the terminal, just outside baggage claim
Indoor pet relief areas (both concourses)Pet relief area One on the south (F) concourse and one on the north (E) concourse
Sky Harbor gives no gate numbers; use the paw-print icon on the interactive map. Keep animals off escalators and moving walkways — use the elevators.
Indoor pet relief areaPet relief area D1–D8 gate concourse, near the Family Restroom
Indoor pet relief areaPet relief area D11–D18 gate concourse, near the restrooms
Indoor pet relief areaPet relief area B1–B14 gate concourse, near the restrooms at Gate B2
Park 'n Play (44th Street Sky Train station)Pet relief area Northwest corner of the 44th Street / Washington PHX Sky Train station
Useful if you arrive by light rail or are being collected at 44th Street.
East Economy Park & BarkPet relief area Near the East Economy parking garages, by the Sky Train station
Nothing matches where you are — change the terminal or security filter to see all.
Services 6
Free airport Wi-FiWi-Fi Everywhere, including the Sky Train and Rental Car Center
Network "Free PHX Boingo WiFi". Open a browser to reach the sign-in page; turn off pop-up blockers if it fails. Support 1-800-880-4117.
Lost and found (airport, TSA and airlines)Lost and found Airport office at 3300 E Sky Harbor Blvd (off-terminal), 602-273-3333, [email protected]. TSA office in T3 Level 7 via the elevators by the Arrivals lobby, 602-626-1476.
Left on the plane or at the gate — call the airline (numbers on Sky Harbor's page). Left at a checkpoint — file at tsa.gov/lost-and-found. Service is free; ignore third parties charging fees.
Information counters and NavigatorsInformation counter T3 Level 1 by Doors 3 and 9, and the post-security lobby. T4 Level 1 by Doors 2 and 8; Level 3 near the B/C and A/D checkpoints; post-security at B15–28 and near D1–9. Rental Car Center lobby.
Directions, wheelchair requests, translation, paging, mail-back of TSA-prohibited items. Purple-shirted Navigator volunteers roam the terminals.
Early Bag CheckBag check Counters at the Rental Car Center (after returning your car) and East Economy Parking (follow signs on entry)
Domestic flights on Alaska, American, Delta, Frontier, Southwest and United only; 90 min to 4 h before departure, up to two bags. Boarding passes printed too. Car seats and sports gear must go to the airline counter.
PHX Reserve (free timed security slot) and checkpoint hoursSecurity T3 checkpoint (24 h). T4 Level 3 — Checkpoint A 24 h, B 4:15 am–8:30 pm, C 3:15 am–12:30 am, D 3:15 am–7:30 pm. Scan your QR code at the PHX Reserve kiosk before the checkpoint.
Book up to six days ahead or on arrival at Ticketing. Dedicated lane; TSA PreCheck benefits do not apply in it. PreCheck lanes generally run 5 am–7 pm (T3 to 2 pm).
Designated outdoor smoking areasSmoking area T3 outside Doors 1 (by the Paw Pad), 8 and 11. T4 Level 1 outside North 1, North 7, South 2, South 8; Level 2 outside North 21, North 27, South 22, South 28.
Smoking is outdoors only under Arizona law; there is nothing airside, so you must exit and re-clear security.
Nothing matches where you are — change the terminal or security filter to see all.
Last full review 2026-10-26. "Unconfirmed" means a reputable third-party source we couldn't confirm on the airport's own pages. Gates and pickup zones change; report an error.